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General Category => General Discussion => Topic started by: Dave on October 09, 2016, 04:08:54 PM

Poll
Question: Do you leave Ebay feedback?
Option 1: Yes, of course, its the done thing. votes: 22
Option 2: Only if im happy with the purchase. votes: 5
Option 3: Only if im not happy with the purchase. votes: 1
Option 4: Never. votes: 0
Title: Ebay feedback
Post by: Dave on October 09, 2016, 04:08:54 PM
I'm just interested in why people don't to be honest so if you chose 'Never' please let me know why :)
I always do but I've sold WELL over 1000 items on Ebay now but have received feedback from less than 50% of them :(
Title: Re: Ebay feedback
Post by: Coyote on October 09, 2016, 08:17:19 PM
I always do. It only takes a few seconds.
Title: Ebay feedback
Post by: BigT on October 10, 2016, 11:19:22 AM
Yep me too, and I don't hesitate to give negative if it's warranted.


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Title: Re: Ebay feedback
Post by: wgt40w on October 10, 2016, 12:36:56 PM
Filling in Feedback is fundamental to eBay as an online marketplace.

For both Buyers and Sellers:- complementary Feedback provides possible evidence as to the reliability of any proposed buying or selling.

The hardest decision is when faced with buying from or selling to someone with a very low Feedback number of entries. Whilst hopefully most low number feedback buyers and sellers are OK, it is here that most of the 'scammers' seem to operate from. I got scammed by a low score Seller who simply never sent me any goods - eBay /PayPal refunded my money.
Title: Re: Ebay feedback
Post by: electrotor on October 10, 2016, 03:02:26 PM
Most people are upfront and honest and I've only ever had problems with about 2% of buyers or sellers, but yes it can make you puzzle if you get no feedback. I sold my Phantom 2 with 3D Zenmuse (but not GoPro) to a guy a couple of years ago and then had a string of emails from him seeking advice especially on how to use the Zenmuse with another camera. I answered all questions with patience and went way beyond the simple buyer/seller relationship, then he doesn't bother to post any feedback at all. You could say I was disappointed but that's how it is with some people - all take and no give.  Same with the buyers who do not read the listing then complain when you point out that the listing clearly stated what was and was not included.
Then you sometimes get the rather gushing feedback which makes it look as if you have given them a new outlook on life by buying some light bulbs or a tube of glue from them.
If you read some of the negative feedback you can see that some buyers simply fire off a salvo before even trying to contact the sellers to resolve the matter - things like "item never received" when it could simply have been lost in the post which is outwith the sellers control. I nearly had this once when guy bought a model engine, but at least contacted me before posting negative. I then started the Post Office compensation procedure as I had a certificate of posting. Weeks into this I get a rather sheepish email from him because the office for the school he worked in had it all along but nobody had bothered to tell him.
Title: Re: Ebay feedback
Post by: BanditD on October 10, 2016, 04:01:27 PM
Couple of replies get to me like 'Why have you opened a case I posed it' then in it mysteriously arrives 3 days later.. ok so why didnt you reply to my message asking when you posted it?

'It hasn't arrived' and I reply 'it was signed for by...' they reply I dont know who that is.

Yeah right I want a freebie  is what they should be saying! >:(
Title: Re: Ebay feedback
Post by: Dave on October 10, 2016, 04:28:55 PM
I've had the old 'never received it' trick pulled quite a few times now.
I've also had items 'returned' as faulty when they are clearly not the items I sent out in the first place (I use security markings ;)).

So the feedback thing looks to be pure laziness then....

I'm getting more fed up with ebay the more I use it. Its expensive, its buyer biased and still has holes for dodgy goings on. The trouble is its such a huge advertising platform.
Title: Ebay feedback
Post by: BigT on October 11, 2016, 10:44:45 AM
Quote from: Dave on October 10, 2016, 04:28:55 PM
I've had the old 'never received it' trick pulled quite a few times now.
I've also had items 'returned' as faulty when they are clearly not the items I sent out in the first place (I use security markings ;)).

So the feedback thing looks to be pure laziness then....

I'm getting more fed up with ebay the more I use it. Its expensive, its buyer biased and still has holes for dodgy goings on. The trouble is its such a huge advertising platform.
Dave I am interested in the security marking that you use as I have had a similar issue. Looked at smart water but it was a bit expensive. Currently I use a postcode marker that shows up under UV.


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Title: Re: Ebay feedback
Post by: Dave on October 11, 2016, 11:31:24 AM
There are a few methods I use depending on the item I am selling.
The UV markers are the most cost effective but be careful of the cheap ones, you can see the marks under normal light and not just UV.
I will also photograph any sort of uniqueness about the particular item such as a minor paint chip, nick in the plastic or slightly wonky sticker for example.
And the obvious one is to have a serial number to customer reference list.
Title: Re: Ebay feedback
Post by: _tj_ on October 11, 2016, 03:28:11 PM
I always leave feedback for buying and selling.

It seems with selling these days the buyer expects the seller to leave feedback first.
Whereas in the beginning it was the buyer who should leave feedback first.

It seems just the odd few leave feedback these days.