TBS customer service is AWESOME!

Started by Badlands, December 31, 2013, 01:26:07 PM

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Badlands

I haven't bought much gear from TBS but in Jan I wanted to try one of their much hyped Lipo's.

I purchased a 4S 3.3Ah TBS LiPo -> http://team-blacksheep.com/products/prod:tbslipo33

$75 is ALOT to pay for one Lipo but when it arrived I was amazed by its performance.

It was by far the best Lipo it had ever used, it was the same size but lighter than my Turnigy 3Ah packs.



I could fly longer & it would hold its voltage until the very end & I was putting over 3 amps back in when charging!

After around 20 cycles the voltage on one cell started to drop off - then 2 weeks ago that cell died.

A support ticket was raised & without hesitation TBS shipped me a brand new Lipo! Ive had Lipo's DOA from HK which I just bin because it isn't worth it to return it.

To have a Lipo replaced after nearly 12 months of use is unheard of in my FPV world, well done TBS!
It's all a lot of simple tricks and nonsense...

Coyote

Makes a nice change hearing that, I too suffer from the Hobbyking lipo blues and most time bin them and save the terrible customer service grief.

Is a bit pricy though I must say
Education and schoolin is good, but FPV is gooder :)

marcin

wonder what make is that under black heatshrink ?

pk-surfing

Today I broke my personal record for most consecutive days lived

Badlands

Quote from: marcin on December 31, 2013, 03:24:31 PM
wonder what make is that under black heatshrink ?

Yea would love to know also...I just wish all my packs were like these...
It's all a lot of simple tricks and nonsense...

Loopdreams


electricmick

EasyStar, Skywalker V2, X8, Zephyr II, FPVraptor, Spidex, ZMR250, DG300. Eagle Tree stuff.